Resident Training Hub
Supported by Repak (Catalyst Funded)
1. Welcome 2. Recycling 3. Food Waste 4. General Waste 5. Access & WEEE
✨ Step 1 of 5 • Introduction

Welcome to Your SmartBins Community Upgrade

Your apartment complex is upgrading to an intelligent smart bin network to meet mandatory EU recycling targets, eliminate communal waste contamination, and keep bin stores clean and secure.

Video Demonstration: How to Open & Lock the Bins Watch the 1-minute video showing the button press, key card presentation, lid release, and locking.
🎯 Why Proper Segregation Matters
  • 65% EU Target: We must recover recyclables to meet Irish EPA standards.
  • Lower Service Fees: Clean segregation prevents contamination surcharge fines on your OMC.
  • Pest & Odor Prevention: Electronic lids ensure animals and insects cannot enter.
📦 What Every Dwelling Receives
  • Kitchen Food Caddy: Countertop caddy for easy food scrap sorting.
  • Compost Liners: 100% certified biodegradable liners (liners optional).
  • Clear General Bags: Mandatory clear bags for Months 1 & 2.
🔑
Remaining Steps to Get Set Up: Finish this training, and we will send you out your key card or fob to open the bins from the 1st of October. (You can always use BinBot to request a bin to be opened.)
♻️ Step 2 of 5 • Mixed Dry Recycling

The Golden Rule: Clean, Dry & Loose

All recyclable items in Ireland must be placed in the recycling bin loose (never in tied plastic grocery bags or black sacks) and free from food residue.

✅ YES • In the Recycling Bin
  • Paper & Cardboard: Flattened boxes, egg cartons, envelopes.
  • Plastic Packaging: Bottles, pots, tubs & food trays (rinsed).
  • Soft Plastics: Clean plastic bags, wrappers, bubble wrap.
  • Metals: Drink cans, clean food tins, biscuit tins.
  • Cartons: Milk and juice Tetra Pak cartons.
❌ NO • Never in Recycling
  • NO Food Residue or Liquids (Rinse containers first).
  • NO Greasy Pizza Boxes (Place in General or Brown bin).
  • NO Black Plastic Bags (Must be loose).
  • NO Nappies, Wipes, or Polystyrene.
  • NO Clothes or Textiles (Use charity banks).
💡
Recycling Pro-Tip: Flatten all cardboard boxes before placing them in the bin to prevent blockages and maximize space.
🍏 Step 3 of 5 • Food & Organic Waste

Brown Bin: Compostable Liners or Loose

Food waste produces nutrient-rich compost and renewable biogas. All organic materials must be separated from general household rubbish.

✅ YES • All Raw & Cooked Food
  • Meat, Poultry & Fish: Including all bones and shells.
  • Fruit & Vegetables: Raw, cooked, and peelings.
  • Bread, Rice & Pasta: Leftovers, cereal, crusts.
  • Coffee Grounds & Tea Bags: Paper tea bags & coffee filters.
  • Plate Scrapings & Eggshells.
❌ NO • Food Contaminants
  • NO Standard Plastic Bags or Clingfilm.
  • NO Food Packaging, Plastic Trays, or Stickers.
  • NO Cooking Oil, Grease, or Liquids.
  • NO Pet Waste or Cat Litter (Put in General bin).
  • NO Nappies or Baby Wipes.
🌿
Liner Flexibility: Use the certified compostable liners provided in your welcome pack, or empty your kitchen caddy directly loose into the brown bin. Liners are optional, but conventional plastic bags are strictly prohibited.
🗑️ Step 4 of 5 • General Waste

True Residual Rubbish • Clear Bags Mandate

General waste is for items that cannot be recycled or composted. To verify clean segregation during kickoff, clear transparent bags must be used for Months 1 & 2.

✅ YES • General Residual Waste
  • Hygiene Products: Disposable nappies, sanitary pads, wipes.
  • Bathroom Waste: Toothpaste tubes, cotton buds, floss.
  • Household Items: Vacuum dust bags, floor sweepings, pet waste.
  • Heavily Soiled Materials: Greasy food wrappers, dirty foil.
  • Broken Glass: Wrapped securely in newspaper for safety.
❌ NO • Never in General Waste
  • NO Clean Recyclables (Paper, cardboard, cans, bottles).
  • NO Food Scraps (Use the Brown Food Bin).
  • NO Electricals, Cables, or Batteries.
  • NO Construction Rubble, Paint, or Chemicals.
  • NO Bulky Items or Mattresses.
⚠️
Clear Bags Kickoff: Please use the roll of clear bags provided in your starter pack. This ensures no recyclable material is accidentally sent to costly landfill or incineration.
🚫 Step 5 of 5 • Access Hardware & Safety

Opening & Locking Smart Bins • Video Demonstration

SmartBins are electronically latched to keep shared areas secure and clean. Watch the video demonstration below and follow the 4 simple steps to unlock and lock the bins.

🎥 Official Video Demonstration: Button Press, Card Presentation & Locking 1-MINUTE TUTORIAL
🔘 1. Press Button

Press the wake button on the smart lock unit to activate the card sensor.

💳 2. Present Card

Hold your RFID key card / fob against the reader until it chirps to confirm.

🔓 3. Open Lid

The latch releases for 30 seconds. Lift the lid and place your waste inside.

🔒 4. Close & Lock

Lower the lid firmly until it clicks locked to seal odors and block pests.

🔑 No Key Card? Contact BinBot 24/7 Remote Unlock

Forgot your key card or waiting for delivery? You can always request a bin to be opened remotely for 30 seconds (e.g. message "Unlock Bin 1" or "Open Food Waste") via any of these 4 channels:

🚫 Zero-Tolerance Bulky & Hazardous
  • No Bulky Dumping: Leaving furniture, mattresses, duvets, or floor bags is strictly prohibited. 24/7 CCTV active.
  • WEEE & Batteries: Return old electronics, vapes, and batteries to electrical stores for FREE. Never in bins!
🎉
Training Complete! Click the button below to finish your certification and access your resident dashboard.